Patient comments and feedback
“I would like to say a big ‘thank you’ to you and your team for your prompt action of my treatment. I am recovering well.”
“It was extremely kind of you to telephone me following my VT ablation last week. I continue to feel extremely well. Myself and my wife are most grateful for the skilled, perceptive and sympathetic care that I received from you.”
“Thank you so much for managing to get me in. Especially as I came in as an emergency. What a narrow escape I had! Each day is a joy, thank you so much for everything.”
“Thank you for helping decide at the angiogram that I should have another bypass. Your experience and professionalism is invaluable and very much appreciated by me.”
“Dr Chua worked on me tirelessly for two-and-a-half hours, giving me various complex stents. From ringing our surgery to completing a difficult heart operation the time was a total of less than 33 hours. I don’t think you would get a better medical service than that in any part of the world.”
“I just wanted to thank you formally on behalf of the Transplant Team here at the hospital for arranging this gentlemen’s echocardiogram at such short notice.”
“I wanted to thank you and your team for carrying out my recent angiogram procedure. The whole experience was very efficient and I felt at ease in your care. Many thanks for all your professional help in identifying my situation.”
“I would like to thank you so much for your expert help towards my mother. She is a totally changed lady and for this, I can only thank you for my heart.”
“I am so impressed and grateful that you were able to calmly and safely insert a stent into my coronary artery through a small wrist incision. The family and I are most grateful for everything you have done for me.”
“It was a pleasure to see you again on Monday. I didn’t find an appropriate moment to thank you for all you have done for me in two separate life-threatening situations. I will always remember your professionalism. Thank you again.”
“Thank you very much for your excellent care with my mum, she is so well loved by her family that every day we have with her is very special and treasured by all of us. Without that expertise of doctors like yourself she would not be here today, again thank you.”
“I wanted to write to you to thank you for your help and advice regarding my atrial fibrillation over the last few years. This had been such a nuisance and discomfort to me for over 19 years. You recommended an ablation, which I had in January. Since then I have felt better than ever before!”
“I wish to thank you for the care you have given to me over the last three and a half years. Stabilizing my heart and restoring it to normal rhythm.”
“Thank you so much for taking care of me. During our conversation when we first met I told you the issues I was having and that I wanted my life back. The operation seems to have done just that and I am so grateful to you.”
“It was kind of you to show such courtesy and consideration during our meeting. I think you understood that it was me who required the reassurance while my wife remains as strong and as positive as ever!”
“I am so grateful for your attention and skills which I heartily thank you for. Now I can carry on drawing, painting and teaching with a revived heart – who knows what I might produce!”
“I write to thank you for the excellent treatment which I recently received from you and your colleagues. From the moment I came to the hospital, to the moment I was discharged. I encountered nothing but the highest level of skill and professionalism.”
“I would like to thank you for your caring and thorough investigative approach to my visual disturbance problem. Your detailed approach, analysis and evaluation has made me feel really confident that change in my blood pressure is the cause of the problem.”
“I would like to express my deepest gratitude to Dr Chua. Without Dr Chua’s enormous initiative, it was impossible to get an appointment in this terrible pandemic situation.”
“I know from your colleagues that you had a less than straightforward task in my case, but your success has given me back my life. I can now play football, swim and cycle with my grandchildren – with impunity, and still win – sometimes! I, and my family, thank you so much for your skills and tenacity.”
“I want to thank you so very much for all the care you have shown me over the past decade. Your exceptional professional expertise has not only resolved my heart problems but also my non-heart problems. Thank you once again and looking forward to seeing you in a year. Kindest regards.”